Win16

Small to Medium Voicemail System

 
     
 
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Win16 System

The Win16 is a low cost, pc based voice processing platform that is designed for small to medium sized business applications. It supports up to 16 analog or digitally integrated voice ports and up to 500 user's or audiotext mailboxes.

Now includes 50 FREE licenses for Unified Messaging integration with Microsoft Outlook®
System Features and Specifications

  • XP Operating System

  • From 4 to 16 voice ports

  • 1,100 hours of voice storage

  • Up to 500 mailboxes

  • High speed remote control & administration

  • Redundant disk drive

  • CD/RW drive with backup scheduler (optional)

  • Network connection to TCP/ IP enabled LAN

  • Keyboard, mouse and LCD monitor

  • Unified Messaging

    • Integration with Microsoft Outlook

    • 50 user licenses (up to 250 users – optional)

    • Visual Call with database lookup (optional)

    • Visual FAX  and Outbound Desktop Fax (optional)

  • TELEPHONE INTEGRATION & CONNECTIONS

    • Pre-programmed PBX integration

    • Message waiting light control

    • Supports Analog/Digital In-band, Serial/TCP Data-Link, SMDI, and T1/E1 integrations

  • VOICE MAIL FEATURES (per mailbox)

    • Easy to use voice prompts

    • Single digit touch-tone commands

    • Up to 9 digit mailbox number

    • Up to 9 digit security password

    • 4 personal greetings per mailbox

    • Question and Answer mailboxes

    • Administrative distribution lists

    • Up to 99 personal distribution lists

    • First Time User tutorial

    • Record, listen, save, delete, and forward message

    • Send, reply and redirect message

    • Skip forward to next message, rewind, pause

    • Message time and date stamp

    • Message receipt acknowledgment

    • New message notification/paging:

      • Up to 10 cascading outdial sequences

      • All or Urgent only message paging

      • Immediate call back paging

    • Over 50 personal mailbox options including:

      • New/played message retention times

      • Maximum number of messages

      • Automatic Message forwarding

      • Timed Message escalation

  • AUTOMATED ATTENDANT FEATURES

    • 8 different company greetings/day

    • 56 different company greetings/week

    • 6 system tenant groups

    • Default call transfer to operator

    • Call queuing and screening

    • Flexible extension specific programming:

      • Call forward to voice mailbox

      • Call forward to alternate extension

      • Hold for a busy extension

      • Allows caller to choose another extension, operator, or personal assistant

      • Name and/or number extension dialing

    • Advertisement-on-hold

    • Current time of day announcement

    • Off-premises call forwarding

    • Intercom/overhead paging requested by caller

    • Integration to premises paging system 

  • AUDIOTEXT FEATURES

    • Point and Click assignments (GUI)

    • Single digit menus and bulletin boards

    • Multi-level translation tables and directories

  •  SYSTEM ADMINISTRATION

    • Graphical user interface (GUI)

    • System message broadcast control

    • On-line mailbox & system configuration

    • Duplication of mailbox features

    • Up to 6 multiple concurrent languages

    • On-line diagnostics with "Real Time Trace"

    • Printer interface

    OPTIONAL VERTICAL APPLICATIONS

    • Telemark: Outdial telemarketing and appointment reminder module

    • FAX Server Applications: Fax-on-Demand/Fax–Mail/Fax broadcast/ Outbound Desktop faxing

    • AMIS Voice Networking

    • Hospitality (hotel/motel) with Property

    • Management System Interface

    • Teacher’s Aide – school homework hotline

    • Email Notification with optional voice/fax  file attachment 

  • STATISTICAL REPORTS

    • Mailbox, disk and port usage

    • Line usage by Automated Attendant & Voice Mail


 

 

 

 

 

  
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