Unified Messaging Application

Why should you have to go to one application for your e-mail, another for your voice messages, and a third for your faxes? WinSeries Unified Messaging application displays all your messages in your Microsoft Outlook^™ In-box. The latest fax, e-mail or voice message is just a mouse click away. And, with our additional Unified Messaging add-in components such as Visual Call (screen pops w/caller-id database lookup) and Desktop Fax, you can have even more control and functionality than ever. You can even configure some of your voicemail box features right  from your Microsoft Outlook^™ In-box.  Click here for screen shots.

Unified Messaging Application Components

	Visual Messaging:  Standard component of Unified Messaging application. Allows the user to receive, playback, copy, forward and delete voicemail messages from within their Microsoft Outlook™ In-box. Also provides access to allow the user to program certain mailbox features such as pager notification and distribution lists.
	Visual Fax: Optional component that allows users to view any received faxes...on their desktop screen! They can preview any fax message delivered to your voice mailbox and with a click of their mouse they can: View the Fax and Play the associated voice message via your telephone or multimedia speakers. Forward the fax message and it's associated voice message to another user or someone outside the system via an internet e-mail address as an attachment Print a hard copy of the fax to a local printer Edit the fax with an associated graphics program on the workstation
	Visual Call: Optional component that provides user's with "screen pops" (a pop-up window when an incoming call is received). The screen pop can play the callers name or display the Caller-ID information and give the user the option of taking the call, transferring the caller to the users mailbox or system operator, or telling the caller to hold.
	Database Lookup: Optional component that is used in conjunction with the Visual Call component that can display the caller's database record from the Microsoft Outlook™ contacts or ACT™ database.
	Message Monitoring: Standard component of Visual Messaging that allows the user to perform real-time monitoring of a callers message as it is being recorded and optionally interrupt the recording and connect to the caller. Sometimes referred to as "personal answering machine emulation".
	Desktop Fax: Optional component that allows user's to submit any printable document to the fax server to be sent as an outbound fax.
	Mailbox Configuration: Standard component that allows user's to control and program the listed  features and capabilities of their mailbox from their desktop: Mailbox feature options such as message deletion confirmation, automatic date/time stamp, etc.. New message notification out-dial pager/telephone sequences Personal message distribution lists
	Remote Internet Access: Standard component that allows user's to retrieve their voice and fax messages when out of the office via the internet. Requires a permanent internet connection to the voice server and setup of the DSSI FTP server application.