Service Bureau

Service Bureau/Residential Voicemail

The Winseries Win96 model is high performance voice processing platform designed to handle the large volume of call traffic typically associated with a Service Bureau or residential voicemail environment. Below is a list of the features and capabilities that make the system the perfect solution for service bureaus who wish to give their customers the very best voice messaging services available:

Feature rich Voicemail system including

Guest mailboxes

Pager notification

Multiple mailbox greetings

Caller-ID in voice message

Message Date/Time stamp

Toll-Saver

Connectivity to Central Office

Bi-directional T1 DID with call transfer capabilities

Bi-directional PRI DID with call transfer capabilities

Bi-directional T1 with call transfer capabilities and
SMDI call control

Analog lines with call transfer capabilities and SMDI
call control

Capability to handle multiple CO on the same system

Analog DID lines

Emulation of other Voicemail systems command sets

Centigram

SWB Call Notes

Reliability features

Mission-critical packaging

Various performance reports

Redundant hot swappable hard disk drives and power supplies

Stutter dial tone control on residential phones

Fax Server capabilities

Fax mailboxes and virtual fax machines

Fax-on-demand

Fax broadcast

Fax message delivery to E-mail via Internet

Unified Messaging features

Voice message delivery to E-mail boxes

Fax message delivery to E-mail boxes

Internet based multi-system administration