Audiotext Application

Your company provides information to customers, clients, and employees every day of the year. Now you can get your messages out to the people who need it with the WinSeries Audiotext Application.

Acting as a "verbal bulletin board," the WinSeries Audiotext application greets your callers with a menu explaining what choices are available and allows them to select the information message they wish to hear. For example, one metropolitan Chamber of Commerce uses an information center to let callers know about special attractions and current cultural and entertainment events. Callers also can access messages placed by member companies about services such as relocation assistance and executive placement.

The WinSeries Audiotext Application will provide the information without interrupting your employees or requiring special operators. It also allows your organization to answer routine calls about product availability, pricing, events, schedules, technical data , almost any kind of information that is requested often and updated frequently.

You can update messages from any touch-tone phone. And, thanks to the systems' digital recording technique, multiple callers can access the same message simultaneously!

After callers listen to the message they selected, they can transfer to an employee or to the operator for additional assistance. Every hour of every day, your organization can communicate with people you need to reach. With the Audiotext application, your callers get answers at the touch of a button!

Finally, the most important benefit of the WinSeries Audiotext application is the increase of your employees' productivity because the system guides the callers to the information they need and if you choose, to an employee or department. All without the assistance of a live operator.